Return Policy

Refund Policy

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Returns
Due to fact that these are personalized, no returns will be given. If there is a malfunction or spelling error with your product, then let us know so we can make it right.

If you have not contacted about a malfunction or spelling order our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@the2family.com and send your item to: 854 West 450 North Suite 6 Kaysville Utah US 84037.